At Malane Decor, your satisfaction is our priority. If you're not completely happy with your purchase, please review our return and refund policy below.
30 Days Return Window
Returns are accepted within 30 days of delivery.
Note: Custom or made-to-order items and bulk purchases (three or more of the same item) are non-returnable unless damaged or defective.
Return Eligibility
To qualify for a return, the item must be: In the same condition that you received it, unworn or unused, with original tags, in its original packaging, and accompanied by a receipt or proof of purchase.
How to Start a Return
Contact our support team at info@malanedecor.com before sending anything back. Items returned without prior request will not be accepted.
Return Method: In-store or by mail
Return Label: Provided for eligible returns (download/print)
Return Shipping Costs
- Defective items: Return shipping is free ($0.00)
- Customer remorse: Customer pays the actual return shipping cost
- Restocking Fee: $0.00 for all returns
Order Cancellation
Orders may be canceled within 24 hours of purchase for a full refund.
Once an order is processed or shipped, cancellation is no longer available.
Refunds Process
Once your return is received and inspected, we’ll notify you of the refund approval status.
Approved refunds are processed to your original payment method within 5 business days.
Return address
1050 Northfield Ct, Ste 240, Roswell, GA 30076, USA
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 48 hours of delivery with photos or videos.
We’ll arrange a replacement or full refund at no extra cost.
Exchanges
We do not offer direct exchanges. To switch products, please return your original order for a refund and place a new order.
Contact Us
Company Name:Â Malane Decor
Phone:Â +1 470-394-8416
Email:Â info@malanedecor.com
Address:Â 1050 Northfield Ct, Ste 240, Roswell, GA 30076, USA
Business Hours: Monday - Friday: 6:00 AM – 5:00 PM (Eastern Time, ET)
Response Time:Â We aim to respond within 1 business day.
